FAQ

The Lash Aid Enhancing Serum is a serum for your eyelashes that stimulates lash hair follicle growth. 

The Phase of when your eyelashes begins to grow is called the Anagen Phase aka the growth phase. This is the phase where The Lash Aid Eyelash Serum works it’s magic.

Usually while your eyelashes are starting to grow in the Anagen phase, your lashes grow for 30-45 days to a length of around 0.5-1cm long and then stops growing. This is where our Lash serum comes into play, accelerating the growth rate of your lashes up to 3 times faster due to the specific hair growth key ingredients in our serum.

Our serum helps stimulates and accelerates your lash follicles to grow lashes much faster compared to your normal hair growth rate. This  ensures your lashes grow to their maximum full potential. Our customers have reported growth in their lashes ranging from 1.5 to up to 5cms and even longer!

Please keep in mind, the length of your lash growth from our serum all depends on the condition of the surrounding skin near your eyes, if your hair growth rate is extremely slow or has been affected or if any medical conditions or medication you may take interferes with hair growth.
In these cases, you may need to use our serum for a longer period of time compared to the recommended 4-8 weeks of daily application.

Using our serum is quick and easy!
Apply the lash serum on clean and dry skin once every night as close to your top lash line as possible. please ensure you do not apply any other beauty products near your eyes/eyebrow area for at least 2 minutes to allow the serum to dry and absorb into your skin.

Once you are satisfied with the length of your lashes after 4-8 weeks, you will need to apply the serum 3 times a week to maintain the length of your new longer gorgeous eyelashes!

Exciting right!? You will have much noticeably longer lashes from 4-8 weeks. Please note, it may take up to 12-24 weeks for people who already have a much slower hair growth rate,  have medical conditions/ take medication that affects hair growth or have very poor skin conditions around their eyes.

Most of our customers have stated seeing noticeably longer lashes in as little as 3-4 weeks!

Yes our serum is safe to use. After 1.5 years of research, we trialled our serum with volunteers who have normal to sensitive skin and can confidently say we experienced no issues regarding safety.

*Please refer to your local Doctor before use if you are Pregnant, breastfeeding/nursing or are seeking clarification for your own personal use if concerned for any reason at all.

What happens once I stop using The Lash Aid Enhancing Serum? 

Once you stop using our serum (which I don’t believe you will want to after your amazing results!), your lashes will go back to their normal growth rate you had originally prior to using our serum.

Can people who wear contact lenses use your serum? 

Absolutely! We have plenty of customers who wore glasses/contact lenses and are happy to confirm that all customers had only one outcome- Longer beautiful eyelashes! You are to only apply the serum onto your skin of your lash line no where else! If concerned or are needing reassurance please see your optometrist! 

Sorry about that! Please go to our Contact Us page on our main menu list and shoot us an email! We will address all your questions within 1-3 days!